COVID-19 Coronavirus Response

Orana House COVID-19 Response


Women’s refuges and family and domestic violence services have been identified as essential services and will be maintained during the pandemic wherever possible. As Western Australia addresses the COVID-19 coronavirus, Orana House is taking a number of measures to reduce the impact on workers, clients and the community.

We are very concerned about the impact that self-isolation and social distancing may have on those experiencing family and domestic violence in their homes.  Family and domestic violence is about control and abuse. Research and recent history in other countries has shown that for those in an unsafe situation, any social isolation that may come as a result of COVID-19 could increase the risk of violence and abuse. This is compounded by the concern and anxiety created by people losing their jobs and subsequent income, having children home from school for long periods and being unable to access their usual forms or relaxation and stress relief such as sports, gyms and entertainment activities such as cinemas, restaurants and social gatherings.

It is critical during periods of social distancing that those impacted by domestic and family violence know that support is available and we are therefore urging friends, family, neighbours and colleagues with any concerns to continue to reach out and offer support to women they think may be at risk and link them in with appropriate supports and services. In the same way, we hope that perpetrators of violence and abuse will think about their behaviour and also choose to reach out for help and support.

We are endeavouring to ensure Orana House remains open and accessible throughout this difficult time so if you are in the City of Bayswater or surrounding suburbs and you need support or information in relation to family and domestic violence or you are worried about your personal safety, please contact us on 9370 4544.

If you live further afield, please contact 1800 RESPECT (1800 737 732) for assistance. The service is free, confidential and available 24/7.

Other helpful services and contacts include:


Police 131 444 or 000 for emergencies.

Crisis Care Help Line (08) 9223 1111 or 1800 199 008 - available 24 hours a day

Entrypoint Perth (08) 6496 0001 or 1800 124 684 - for crisis accommodation.

Women’s Domestic Violence Helpline (08) 9223 1188

Men’s Domestic Violence Helpline (08) 92231199

Kids Helpline 1800 551 800

Lifeline – 13 11 14 Crisis Support & Suicide Prevention - available 24hours a day

Mental Health Emergency Response Line 1300 555 788 (Metro) or 1800 676 822 (Peel) or 1800 552 002 (Country/Rural link)

Alcohol and Drug Support Line 08 9442 5000 or 1800 198 024 (Country Toll Free)

Additional Information



(08) 9370 4544


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