What is a

Women’s Refuge?

Women’s Refuges provide safe, temporary accommodation and associated support services to women and children in crisis and needing to escape family and domestic violence.

Crisis Care has access to a central register of vacancies and will refer a woman to the most appropriate place. 


The refuge will then conduct an assessment directly with the woman and if she is offered a place, Crisis Care will assist with transport to get the woman and her children to the refuge if they are unable to get there themselves.

Occupancy in refuges changes very rapidly due to their crisis nature and the high demand for accommodation.

Unmet Need 2017

To access a Women’s Refuges call Crisis Care on 08 9223 1111 or 1800 199 008 (FREE CALL).

Crisis Accommodation

The Orana House Refuge has the capacity to accommodate five families at any one time with a maximum of 24 persons.


The premises were specifically designed with the needs of larger families, accompanying older male children and those with disabilities in mind.


While in the Refuge, women and children have access to a range of support services including:

Transitional Housing

Orana operates four transitional houses for women and children as a stepping stone to rebuilding their lives. 

Orana staff provide a range of services to these families to increase their capacity to live safely and independently in the community.

  • case management,

  • assessment of needs, information, referral,

  • support and safety planning,

  • advocacy,

  • basic counselling,

  • practical assistance in the form of emergency relief for food and fares,

  • transport to and support during appointments,

  • court support,

  • assistance with securing and moving to longer-term accommodation,

  • outreach and aftercare.


Our skilled and experienced staff offer activities and support to the children and assistance to women in understanding and managing their children’s behaviour, improving attachment and other parenting issues.


A children’s counsellor attends the refuge to provide direct counselling to women and children



(08) 9370 4544


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